Privacy Policy
Modern Air Systems (“we,” “us,” or “our”) respects your privacy. This policy explains the information we collect, how we use and protect it, and the choices available to you.
Information We Collect
We may collect your name, telephone number, email address, service address, HVAC service details, appointment or estimate information, communication preferences, and information you submit through our forms. Our website may also collect device, browser, IP address, usage, cookie, and similar technical information.
How We Use Information
We use information to respond to inquiries, provide estimates, schedule and confirm appointments, deliver service updates, provide customer support, maintain records, improve our website and services, prevent fraud, and comply with law.
SMS Communications and Consent
If you affirmatively check the optional SMS consent box, Modern Air Systems may send customer-care text messages about your inquiry, appointments, reminders, requested estimates, and service updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase or service. Reply STOP to opt out or HELP for help. We retain consent and opt-out records as needed for compliance. We do not use purchased, rented, shared, or affiliate lead lists for SMS.
Information Sharing
We may disclose information to service providers that help us operate our business, deliver requested services, maintain our systems, or comply with legal requirements. These providers may use information only to perform services for us. We do not sell personal information. Mobile information and SMS consent are not sold or shared with third parties or affiliates for promotional or marketing purposes.
Cookies and Tracking
We may use cookies and similar technologies for essential site functions, analytics, performance, and preferences. You may adjust cookie controls in your browser, although some features may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, to provide services, maintain consent and opt-out records, and meet legal or accounting obligations.
Your Choices and Rights
You may request access, correction, or deletion of your information, subject to applicable law. You may opt out of SMS at any time by replying STOP and may request help by replying HELP. You may also contact us to update your communication preferences.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact Us
Modern Air Systems
914 N New Braunfels Ave, San Antonio, TX 78202
Phone: (210) 222-0201
Email: [email protected]